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The wave, in motion, is unstoppable and businesses will have to shift their priorities to account for the new climate surrounding data. Data control is the way of the future, and any company that deals with customer data will have to innovate accordingly.

At the beginning of 2020, another significant data privacy law goes into effect in California. The California Consumer Privacy Act (CCPA) carries with it some of the … Read the rest “4-reasons-why-companies-should-pursue-data-control”

A typical design document template

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The Design Document will be the starting point work product for a number of your assignments.  In many cases you could, and should, do the Design Document before doing any of the actual “work”.  To a degree, the Design Document could be seen a part of the Plan on what you will do, but I tend to look at the Design Document as providing more of a technical overview and the … Read the rest “A typical design document template”

Generalization of odd SaaS driven requirements and their technical fulfillments

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Overview of the typical SaaS application :

Most SaaS applications fulfill these requirements :

– there is a single deployment of one codebase

– there is a single deployment of one database

– multiple and distinct user groups use it, view it as their “own” customized application

– it is web based, accessible over browsers

For example, the SaaS provider deploys a single application called say App, with an AppDB. … Read the rest “Generalization of odd SaaS driven requirements and their technical fulfillments”

What is ITIL

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  • Is a collection of books which contain recommendations & suggestions to improve provision of IT Services
  • Not a standard but a Best Practices Framework
  • Needs to be adopted and/or adapted


  • Service & Service Owner
  • Service Management
  • Process & Process Owner
  • Functions, Staff, Roles
  • Metrics, Interfaces
  • RACI
  • PDCA
  • Compliance & Governance
  • Concept of Caps
  • Service
    • The means of delivering value to the customer by achieving the customer desired results
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Most generally, a machine learning algorithm can be through of as a black box. It takes inputs and gives outputs.

For example, we may create a model that predicts the weather tomorrow, based on meteorological data about the past few days.

The “black box” in fact is a mathematical model. The machine learning algorithm will follow a kind of trial-and-error method to determine the model that estimates the outputs, given … Read the rest “ARTIFICIAL INTELLIGENCE & MACHINE LEARNING — II”

Artificial Intelligence & Machine Learning — I

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Artificial Intelligence : The intelligence demonstrated by the machines in contrast to the natural intelligence demonstrated by humans, also known as the machine intelligence. This is a branch of computer science that is applied to build smart machines capable of performing tasks that typically require human intelligence.

Alan Turing published a paper “Computing Machinery and Intelligence” in 1950 and subsequent tests by Alan laid down the foundation and established the … Read the rest “Artificial Intelligence & Machine Learning — I”

Transition Management and Process

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Assume that

  1. In an organisation there is a new product developed. The process need to be put into testing and then to production. After production deployment the product support will be handled by maintenance team.
  2. There is an organisation that has outsources all its IT task to a vendor. Now the organisation wants to setup its own internal IT department and in future all IT task will be handled by
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