Known Error Database (KEDB)-III

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The KEDB implementation

Technically when we talk about the KEDB we are really talking about the Problem Management database rather than a completely separate store of data. At least a decent implementation would have it setup that way.

There is a one-to-one mapping between Known Error and Problem so it makes sense that your standard data representation of a Problem (with its number, assignment data, work notes etc) also holds … Read the rest “Known Error Database (KEDB)-III”

IBM retrains Watson AI for IT operations

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IBM CEO Arvind Krishna has a new assignment for Watson, the company’s AI software: working in IT.

Best known for its roles as an advisor to oncologists and sometime quiz show contestant, Watson is now being pressed into service diagnosing and solving enterprise IT infrastructure problems, making it one of a growing number of tools in the market for AIOps, an emerging IT practice that applies artificial intelligence to IT Read the rest “IBM retrains Watson AI for IT operations”

Zoom to add end-to-end encryption with Keybase acquisition

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oom has acquired secure messaging and identity management firm Keybase as its looks to shore up security capabilities on its platform with end-to-end encryption.

The acquisition will give Zoom access to Keybase’s encryption technology, used to secure online identities, as well as its team of engineers. Launched in 2014, Keybase lets users encrypt social media messages and shared files with public key encryption to ensure that communications stay private. 

Keybase’s … Read the rest “Zoom to add end-to-end encryption with Keybase acquisition”

Benefits of Known Error Database (KEDB)

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Seven Benefits of Using a Known Error Database (KEDB)

  1. Faster restoration of service to the user – The user has lost access to a service due to a condition that we already know about and have seen before. The best possible experience that the user could hope for is an instant restoration of service or a temporary resolution. Having a good Known Error which makes the Problem easy to find
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Google Duo will soon allow users to make group video calls via desktop

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  • The video calling platform will soon start offering its services to web users which also includes group video calling
  • In the coming weeks users be able to make group calls with Duo on the web

Google Duo will be introducing a new feature that will help widen the adoption of the platform. The video calling platform will soon start offering its services to web users which also includes group video … Read the rest “Google Duo will soon allow users to make group video calls via desktop”

Known Error Database (KEDB)-I

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Known Error DataBase – KEDB – a repository that describes all of the conditions in your IT systems that might result in an incident for your customers.

Wondering – do you have a Known Error Database? And are you getting the maximum value out of it?

The concept of a KEDB is interesting because it is easy to see how it benefits end users. Also because it is dynamic and … Read the rest “Known Error Database (KEDB)-I”

Speed race: Just as 400Gb Ethernet gear rolls out, an 800GbE spec is revealed

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Just as the stage is set for 400G Ethernet (GbE) to roll out in force later this year, mainly in hyperscaler, telco and large data-center networks, there is a call to boost that speed to 800GbE or even higher in the coming years.

The need for increased speed in data centers and cloud services speeds is driven by many things ithe continued growth of hyperscale networks from players like … Read the rest “Speed race: Just as 400Gb Ethernet gear rolls out, an 800GbE spec is revealed”

Design of inorganic materials for brain-like computing

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Ever wish your computer could think like you do or perhaps even understand you? That future may not be now, but it’s one step closer, thanks to scientists and engineers and their recent discovery of a materials-based mimic for the neural signals responsible for transmitting information within the human brain.