Application Continuity

ajaym259General, ResourcesLeave a Comment

Application Continuity consists of the activities to maintain and periodically execute the documented Application Disaster Recovery Plan (DRP) in test mode. Application Continuity prepares Organisation for continued service if a disruption occurs, by recreating or … Read More

User Support

ajaym259General, ResourcesLeave a Comment

User Support supports user requests.  Consists of Functional Support, Audit Support, Security Compliance Assessment and Logging and Monitoring. Functional Support Functional Support responds to user-initiated Service Requests that are dispatched by the Incident/ticket management system. … Read More

Processing Support

ajaym259General, ResourcesLeave a Comment

Processing Support consists of the application-related activities required to run the production environment. Processing Support activities include scheduled updates of application components (for example tables, parameters, scripts, job schedules, or data loads) with predetermined values … Read More

Perfective Maintenance

ajaym259General, ResourcesLeave a Comment

Perfective Maintenance is comprised of three components: Perfective Monitoring, Perfective Analysis, and Perfective Change. Perfective Monitoring examines application data capacity for the purpose of creating Requests for Change to improve the application’s database, storage capacity … Read More

Application Maintenance

ajaym259General, ResourcesLeave a Comment

Application Maintenance consists of the activities to keep an application and its documentation in conformance to existing business and operational requirements. The Application Maintenance does not change (add, modify, or delete) the business functionality provided … Read More