Reading: A Good Habit

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  Books are the best source of knowledge and information. Reading daily, develops our imagination and provides us good knowledge. Reading books increases our vocabulary. They give us a chance to enter a new world … Read More

User Story

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User stories are a critical part of agile software development. Why? Because the user story delivers the value to customers directly. Most of the time success of the agile team depends on the way stories … Read More

Application Continuity

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Application Continuity consists of the activities to maintain and periodically execute the documented Application Disaster Recovery Plan (DRP) in test mode. Application Continuity prepares Organisation for continued service if a disruption occurs, by recreating or … Read More

User Support

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User Support supports user requests.  Consists of Functional Support, Audit Support, Security Compliance Assessment and Logging and Monitoring. Functional Support Functional Support responds to user-initiated Service Requests that are dispatched by the Incident/ticket management system. … Read More